Six Principles of Mistake Proofing Care

Patient Involvement

Involving patients and families in the process of their care ensures that there are additional sets of eyes on the process. Perhaps more importantly, these are sets of eyes which are directly interested in a positive outcome.

Setting patients’ and families’ expectations for what should happen, and encouraging them to ask questions at any point in a treatment plan, enables them to act as their own advocates in the course of care. Multiple organizations are developing strategies and materials to help patients effectively do this:

Patients are also a good source of information. In many cases, they are seeing processes for the first time which are daily occurrences for medical professionals. Thus, they can bring fresh insight.

Patient involvement crosses all the core areas discussed previously.

Click here for examples.

Thought question:
What ways can you think to involve a patient in their care plan?


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